Privacy Policy

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Account login credentials
• Payment information (processed securely by third-party payment processors)
• Venue details, booking details, and event information
• Communications you send to us (support requests, emails, feedback)

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• IP address
• Device type, browser type, and operating system
• Usage data (pages viewed, actions taken, timestamps)
• Cookies and similar tracking technologies

1.3 Payment Information

Markavy does not store full payment card details. Payments are processed by trusted third-party providers (e.g., Stripe), who handle payment data in accordance with their own privacy and security policies.

We use the information we collect to:

• Provide, operate, and maintain the Markavy platform
• Process bookings and payments
• Communicate with users and venue owners
• Send transactional emails and notifications
• Improve and personalize our Services
• Monitor usage, prevent fraud, and ensure platform security
• Comply with legal obligations

We do not sell your personal data.

We may share information only in the following circumstances:

• With venue owners or organizers to fulfill booking requests
• With service providers (payment processors, hosting providers, email services) who help operate the platform
• For legal reasons, if required by law, subpoena, or to protect Markavy's rights and safety
• In connection with a business transaction, such as a merger, acquisition, or sale of assets

All third-party service providers are required to protect your data and use it only for authorized purposes.

We use cookies and similar technologies to:

• Keep you logged in
• Understand how users interact with the platform
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the Services.

We retain personal information only for as long as necessary to:

• Provide the Services
• Fulfill legal, accounting, or reporting obligations
• Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Request data portability

To exercise these rights, contact us using the information below.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Opt out of the sale of personal information (Markavy does not sell personal data)

If you are located outside the United States, your information may be transferred to and processed in the United States. We take appropriate steps to ensure lawful data transfers and protect your privacy rights under applicable laws such as GDPR.

Markavy is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Services after changes constitutes acceptance of the updated policy.